Privacy Policy

Introduction

We care about your privacy online, so here is relevant information regarding privacy on our Website, www.urstrongcoaching.com as owned and operated by Ursula Davi-Myer, URStrong Coaching (“we”; “us”; or “our”). Our goal is to safeguard the privacy of all our visitors and users; to explain who we are and how and why we collect, store, use, and share personal information; and to explain your rights in relation to your personal information. By using this Website, you agree to the following Privacy Policy. Please read this policy carefully before using this Website. This Policy applies to this Website, and any sites, mobile apps, or products that display or link to this Policy. It does not apply to any website, mobile app, service, or product that does not display or link to this Policy or that contains its own privacy policy.

ARBITRATION AND DISPUTE RESOLUTION
For avoidance of doubt, you acknowledge that the transmission of certain technical information (such as IP address, browser type, and routing data) is a necessary and lawful part of Internet communication in order to provide you with the information and services of this website and that you have given your consent for us to collect this information to operate our website.
By accessing or using this Website, you agree that any dispute, claim, or controversy arising out of or relating to the Company’s collection, use, disclosure, or retention of your personal information, including but not limited to any claim under the California Invasion of Privacy Act (“CIPA”), the California Consumer Privacy Act (“CCPA”), the Illinois Biometric Information Privacy Act (“BIPA”), or similar state privacy or wiretap laws, shall be resolved exclusively through binding arbitration, rather than in court. You waive any right to a jury trial.
Notwithstanding the foregoing, the Company retains the right to bring or move an individual claim in small-claims court in Williamson Country, Tennessee to resolve disputes that fall within that court’s jurisdictional limits.

Individual Arbitration Only
All disputes must be brought in your individual capacity and not as a plaintiff or class, collective, consolidated, or representative participant. The arbitrator shall not consolidate or join the claims of other users. If a court determines that this waiver of class or representative actions is unenforceable with respect to a particular claim, that claim must be severed and proceed in court while the remaining claims continue in arbitration.

Governing Forum and Rules
Arbitration shall take place in Franklin, Tennessee, before the American Arbitration Association under its rules. Judgment on the award may be entered in any court of competent jurisdiction.

This Agreement and any dispute arising hereunder shall be governed solely by the laws of the State of Tennessee, without regard to its conflict-of-laws principles.

No other state’s law shall apply extraterritorially to conduct occurring wholly outside that state, unless the Company expressly designates that state’s law in writing for a particular agreement or transaction.
All arbitration proceedings shall remain confidential, except as disclosure is required by law.

Pre-Arbitration Notice and Informal Resolution
Before initiating arbitration, you must send a written notice of dispute to ursula@urstrongcoaching.com identifying your name, contact information, and the specific date and nature of the claim, including any alleged technology or data collection practice involved. Both parties will make a good-faith effort to resolve the dispute informally. If the dispute is not resolved within sixty (60) days, either party may commence arbitration.

Opt-Out Option
You may opt out of this arbitration agreement by providing written notice to ursula@urstrongcoaching.com within thirty (30) days after first accepting this Privacy Policy or otherwise providing personal information through this Website. If you opt out, you retain your right to bring individual claims in court, but waive participation in any class or representative action.

Safe-Harbor
Nothing in this clause waives any statutory or common-law defenses, including the defense that the Company’s use of cookies, pixels, or analytics technologies is permitted under applicable law.

Survival and Severability
This arbitration provision survives termination of your relationship with the Company. If any portion of this provision is found unenforceable, that portion shall be severed and the remainder enforced to the maximum extent permitted by law, except that if the class/representative-action waiver is found unenforceable, the entire arbitration provision shall be void as to that claim.

WEBSITE USE

No Use for Children

Our Website and any offerings or services on it are not intended for anyone under 13 years of age or anyone considered a child under their country’s laws. If you are under 13, you may not use or provide any information on this Website, use any of its features, register for an account, make any purchases, use any of the interactive or public comment/community features, or provide any information about yourself to us.

If we learn that we have received personal information from a child without validated parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at ursula@urstrongcoaching.com.

PERSONAL INFORMATION WE COLLECT AND USE
We collect a variety of information from you when you visit our Website, make purchases, or interact with us on social media or with advertising partners. By accepting this Privacy Policy, you specifically consent to our collection of the data described below, to our use of the data, to the processing of this data, and to our sharing of the data with third-party processors as needed for our legitimate business interests. We retain this data as long as necessary for business purposes, legal purposes, or dispute resolution.
We use reasonable measures to protect your personal information, including administrative and technical measures, but we cannot guarantee zero security risks.

The information we collect may include:
Personal Data: Personal data is information that can be used to identify you specifically, including your name, shipping address, email address, telephone number, or demographic information like your age, gender, or hometown. You consent to giving us this information by providing it to us voluntarily on our Website or any mobile application. You provide some of this information when you register with or make purchases from our Website. You may also provide this information by participating in various activities associated with our site, including interacting with any community features or providing user-generated content, contacting us with questions, or participating in any group or community activity. Your decision to disclose this data is entirely voluntary.

Derivative Data: Derivative data is information that our servers automatically collect about you when you access our Website, such as your IP address, browser type, the dates and times that you access our Website, and the specific pages you view. If you are using a mobile application, our servers may collect information about your device name and type, your phone number, your country of origin, and other interactions with our application or service.

Financial Data: Financial data is data that is related to your payment method, such as credit card or bank transfer details. We collect financial data in order to allow you to purchase, order, return, or exchange products or services from our Website and any related mobile apps. We store limited financial data. Most financial data is transferred to our payment processors, Thrive Cart, Stripe, Shop Pay, Google Pay, PayPal, and Apple Pay], and you should review these processors’ respective Privacy Policies to determine how they use, disclose, and protect your financial data.

Social Networking Data: We may access personal information from social networking sites and apps, including but not limited to: Facebook, Instagram, LinkedIn, Twitter, Pinterest, TikTok, or other social networking sites or apps not named specifically here, which may include your name, your social network username, location, email address, age, gender, profile picture, and any other public information linked to those accounts. If you do not want us to access this information, please go to the specific social networking site and change your relevant privacy settings.

Mobile Device Data: If you use our Website via a mobile device or app, we may collect information about your mobile device, including device ID, model and manufacturer, and location information.

Other Data: On occasion, you may give us additional data by entering a contest or giveaway or to participate in a survey. You will be prompted for this information, and it will be clear that you are voluntarily offering this kind of information.

TRACKING TECHNOLOGIES AND ONLINE INTERACTIONS
We and our service providers may use cookies, pixels, tags, scripts, session replay tools, and similar tracking technologies to operate our website, understand how visitors interact with our content, improve user experience, measure performance, enhance security, prevent fraud, and support marketing and advertising efforts.
These technologies may collect information about your interactions with our website, including pages viewed, features used, clicks, scrolling activity, time spent on pages, referring URLs, and general device or browser information. In some cases, this may include recordings or reconstructions of website interactions (commonly referred to as “session replay” or interaction monitoring).
We use this information to:
● operate and maintain our website;

● analyze usage and improve functionality;

● diagnose technical issues;

● protect against misuse or fraudulent activity; and

● support marketing, advertising, or communications efforts.

We do not intentionally use these technologies to capture the contents of private communications, such as payment information, passwords, or sensitive personal data submitted through secure forms.

Your Choices
You may control or limit the use of certain tracking technologies through your browser settings, device preferences, or by interacting with any cookie consent or preference management tools made available on our website. Please note that disabling certain technologies may affect website functionality.
By accessing or using our website after being presented with notice of these tracking practices, you acknowledge and consent to our use of tracking technologies as described in this Privacy Policy, to the extent permitted by applicable law.

How We Use Your Information
Your personal information allows us to offer you certain products and services, including the use of our Website; to fulfill our obligations to you; to customize your interaction with our company and our Website; and to allow us to suggest other products and services we think might interest you. We generally store your data and transmit it to a third party for processing. However, to the extent we process your data, we do so to serve our legitimate business interests (such as providing you with the opportunity to purchase our goods or services and interact with our Website).

Specifically, we may use the information and data described above to:
● Create and administer your account
● Deliver any products or services purchased by you to you
● Correspond with you
● Process payments or refunds
● Contact you about new offerings that we think you will be interested in
● Interact with you via social media
● Send you a newsletter or other updates about our company or Website
● Deliver targeted advertising
● Request feedback from you
● Notify you of updates to our product and service offerings
● Resolve disputes and troubleshoot any problems
● Administer contests or giveaways
● Generate a profile that is personalized to you, so that future interactions with our Website will be more personal
● Compile anonymous statistical data for our own use or for a third party’s use
● Assist law enforcement as necessary
● Prevent fraudulent activity on our Website or mobile app
● Analyze trends to improve our Website and offerings

Why We Disclose Your Information
We may share your information with third parties in certain situations. In particular, we may share your data with third-party processors as needed to serve our legitimate business interests, which include administration of our Website, administration of your account, entering into contracts with you, communicating with you, taking orders for goods or services, delivering our goods and services, identifying trends, protecting the security of our company and Website, and marketing additional goods and services to you. The legal basis for our disclosure of your data is both your consent to this Privacy Policy and our own right to protect and promote our legitimate business interests.

The following are specific reasons why we may share your information.
Third-Party Processing: We may disclose your information to third parties who assist us with various tasks, including payment processing, hosting services, email delivery, and customer service.

By Law: We may share your data as required by law or to respond to legal process, including a subpoena, or as necessary to protect the rights, property, and safety of others. This includes sharing information with other parties to prevent or address fraud and to avoid credit risks.

To Protect our Company: We may use your information to protect our company, including to investigate and remedy any violations of our rights or policies. We may also disclose your information as reasonably necessary to acquire and maintain insurance coverage, manage risks, obtain financial or legal advice, or to exercise or defend against legal claims.

Other Third Parties: We may share information with advertisers, our investors, or other third parties for the purpose of conducting general business analysis. If we do so, we will make reasonable efforts to inform you if required by law.

Sale or Bankruptcy: If our whole company or some of its assets are sold, merged, restructured or the company goes out of business or enters bankruptcy, your information may be an asset that is transferred to a third-party successor. Such a successor is not bound by this Privacy Policy and may have its own privacy terms.

Interaction with Others: If you interact with others on our Website or mobile app, such as participating in a group chat, group video, program, or online course, other users may have access to some of your data, including your name, image, likeness, profile picture, and your history of interaction with our Website, such as prior comments or posts. Your participation in any such interaction or recording is your consent to that recording and a release of all moral rights to the recording or interaction.

User-Generated Content: If you submit user-generated content including any comments, reviews, or posts online, that content may be viewed by others, and we may distribute that content outside the Website for any purpose.

External Links: Our Website may include links to other Websites not controlled by us. We do not regularly monitor the websites of third parties and are not responsible for any content on the sites or any damages you suffer by using these links. We are not bound by the privacy policies of any third-party website that you access by a link, and they are not bound by ours. We encourage you to read the policies of those third-party websites before interacting with them or making purchases as they may collect different information via different methods than us.

Other Purposes: We may disclose your personal data as necessary to comply with any legal obligation or to protect your interests, or the vital interests of others or our company.

INTERNATIONAL USERS AND GDPR
If you are located outside of the United States, including in the European Economic Area (“EEA”), the United Kingdom, or Switzerland, please note that your personal information may be transferred to, processed, and stored in jurisdictions that may not provide the same level of data protection as your home country.
Where required by applicable law, we rely on appropriate safeguards to facilitate such transfers, which may include standard contractual clauses or other lawful transfer mechanisms recognized under data protection laws.
You may have additional rights under applicable data protection laws, including the right to access, correct, delete, or restrict the processing of your personal information, as well as the right to object to certain processing activities.

To exercise these rights, please contact us using the information provided below.
If you would like further information, see “How to Contact Us” below or email us at ursula@urstrongcoaching.com. If you are covered by the General Data Protection Regulation, you have a number of rights, including the rights to:
● Fair processing of information and transparency over how we use your personal information.
● Access to your personal information and to certain other supplementary information that this Privacy Policy is already designed to address.
● Correcting any mistakes in your information which we hold.
● Erasure of personal information concerning you in certain situations.
● Receiving the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and the right to transmit that data to a third party in certain situations.
● Objecting at any time to processing of personal information concerning you for direct marketing.
● Objecting to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you.
● Objecting in certain other situations to our continued processing of your personal information and restricting our processing of your personal information in certain circumstances.

You may also have the right to claim compensation for damages caused by our breach of any data protection laws.
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation, available at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.

If you would like to exercise any of those rights, please:
● Email, call, or write to us.
● Provide us enough information to identify you (e.g., name, e-mail address, mailing address, username, billing details).
● Provide us proof of your identity and address (we may request additional information reasonably necessary to verify your identity, which may vary depending on the request.)
● Provide us with the information to which your request relates, including any account, order or reference numbers, if you have them.

STATE PRIVACY RIGHTS AND DISCLOSURES
Depending on your state of residence, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of personal information, and the right to opt out of certain processing activities, such as targeted advertising or profiling, where applicable.

Categories of Personal Information Collected
We may collect the following categories of personal information:
● identifiers and contact information;

● commercial information, such as transaction records;

● internet or electronic activity information, including website interactions;

● device and technical information;

● professional or business-related information; and

● any other information you voluntarily provide to us.

Categories of Personal Information Disclosed
We may disclose personal information to:
● service providers and processors who perform services on our behalf (such as website hosting, analytics, email delivery, payment processing, customer support, and security);

● professional advisors, including legal or accounting providers, as necessary; and

● authorities or other parties where required by law or to protect our rights.

We disclose personal information solely for business and operational purposes and do not sell personal information or share it for cross-context behavioral advertising, as those terms are defined under applicable state privacy laws.
To exercise your rights, please contact us using the information provided below. We will respond in accordance with applicable law.
We provide these disclosures for transparency. Nothing in this section is intended to extend the application of any state’s law outside that state’s borders or modify the Company’s Arbitration and Governing Law provisions, which designate Tennessee as the exclusive governing law and jurisdiction for any disputes.

Categories of Personal Information We Collect
As described in the section “Personal Information We Collect and Use,” we may collect or have collected within the past 12 months the following categories of personal information as defined under applicable law:
● Identifiers (e.g., name, email address, postal address, phone number, IP address)

● Customer records information (Cal. Civ. Code § 1798.80(e)) such as contact or billing information

● Commercial information (e.g., purchase history or payment details)

● Internet or network activity information (e.g., browsing history, search activity, interactions with our site or ads)

● Professional or employment-related information (e.g., job title or business contact details)

● Inference data (e.g., preferences or features we think may interest you)

We do not collect or process “sensitive personal information” (such as government ID numbers, precise geolocation, or racial/ethnic data) except as necessary to operate our business, complete transactions, or comply with legal obligations.

CONSUMER PRIVACY RIGHTS
Depending on where you reside, you may have some or all of the following rights regarding your personal information:
1. Right to Know or Confirm – to request details about the categories and specific pieces of personal information we have collected, the sources of that information, and the purposes for which it is used or disclosed.

2. Right to Delete – to request deletion of personal information we have collected from you, subject to certain exceptions.

3. Right to Correct – to request correction of inaccurate personal information we maintain about you.

4. Right to Opt Out of Sale or Sharing – to direct us not to sell or share your personal information for targeted advertising.

5. Right to Limit Use of Sensitive Personal Information – to restrict our use or disclosure of sensitive personal information, if collected, to what is reasonably necessary for the services you request.

6. Right to Data Portability – to receive your personal information in a portable and, to the extent technically feasible, readily usable format.

7. Right to Non-Discrimination – we will not deny services, charge different prices, or provide a different level of quality because you exercised a privacy right.

How to Exercise Your Rights
To exercise any of these rights, please contact us at:
 Email: ursula@urstrongcoaching.com

Identity Verification
To protect your personal information and prevent unauthorized requests, we may take reasonable steps to verify your identity before responding to certain privacy-related requests.
Verification methods may vary depending on the nature of the request and the sensitivity of the information involved. We will seek to minimize the amount of information required for verification and may offer alternative methods where appropriate.
Any information collected solely for identity verification purposes will be used only to process your request and will be deleted or securely disposed of once verification is complete, in accordance with our data retention practices.
You may also authorize an agent to submit a request on your behalf by providing written authorization or a valid power of attorney.
Certain information may be exempt from requests under applicable law. If we decline to act on a request, some residents may be eligible for an appeal by emailing us with the subject line “Privacy Appeal.”

Scope and Relationship to Governing Law
This section is provided solely to meet disclosure obligations under the State Privacy Laws.
 It does not create contractual or statutory rights for residents of other jurisdictions or expand any state law beyond its intended reach.
All disputes arising under or related to this Privacy Policy remain subject to the Arbitration and Governing Law provisions above, which designate Tennessee as the exclusive governing law and jurisdiction. Nothing in this Privacy Policy is intended to expand the application of any state privacy law beyond its statutory scope.

Do Not Track Signals

Pursuant to California law, we hereby disclose that we do not currently honor Do Not Track signals issued by browsers or other third-party sources.

Privacy Concerns, Contacting Us, Complaints

You can contact Tennessee with any questions or requests about these policies or your personal data.

LEGAL DISCLOSURES OF PERSONAL INFORMATION
We may process, store, and disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to 1) conform to the edicts of the law or comply with legal process served on us; 2) protect and defend our rights or property; or 3) act under exigent circumstances to protect the safety of the public or users of the site.

We comply with the Digital Millennium Copyright Act of 1998 and, as part of the compliance process, we may be required to disclose whatever information we have for you to a copyright holder who has submitted a complaint to us.

Severability

If any part of this Privacy Policy is deemed unlawful and/or unenforceable, all other provisions contained herein will remain in full force and effect.

Law and Jurisdiction

This Privacy Policy is governed by and construed in accordance with United States law. Any dispute arising out of or related to the information contained herein is subject to the dispute resolution specified in these terms in the state of Tennessee.

Privacy Policy Modifications and Updates

We may update and modify this Privacy Policy at any time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your use of the Website and/or its services serves as your acceptance of these updated terms.

How to Contact Us

If you have any questions about this Privacy Policy, please contact us at ursula@urstrongcoaching.com